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Job Summary

You will manage administrative tasks, facilitate client communications, coordinate logistics, and oversee facilities management, ensuring smooth daily operations.

• Minimum Qualification : Degree

• Experience Level : Mid level

• Experience Length : 3 years

Job Description/Requirements

Required Qualifications:

• Have a tertiary certification in Administration or a related course.

• Have at least three years of experience in administration

• Strong written and spoken communication skills

• Strong organizational and time management skills

• Tech savvy – experience working with a variety of software, apps and CRM tools

• Basic financial management skills, including handling petty cash and managing invoices.

• Strong interpersonal skills and customer service orientation.

• Ability to prioritize tasks and manage multiple projects simultaneously.

• Ability to work in a standing position for long periods.

• Detail-oriented and a fast learner.

• Experience working in a fast-paced environment and problem-solving.

Preferred Qualifications:

• Have knowledge of service and food and beverage, generally involving at least a year of front-of-the-house operations and/or assistant management positions.

Responsibilities:

Administrative

• Phone calls, emails, What’s App

• Facilities management

• Filing and document management

• Procurement and supply management

• Order fulfillment – Ghana

• Tracking of shipments

Finance:

• Bookkeeping, Monthly accounting checklist

• Invoicing, payment collection and deposits

Events:

• Front of house events management

• Managing reservations and payments for events

Communications:

• Weekly reports

• Plan and document meetings

• Monthly reports

Administrative:

• Manage client communications via phone, email, and WhatsApp Business.

• Filing and document management.

• Maintain office supplies inventory and order as needed.

• Prepare and distribute weekly and monthly reports on operations and customer interactions.

Facilities Management

• Coordinate facilities upkeep and maintain a clean and organized office environment.

• Procurement and Supply Management

• Liaise with vendors for timely deliveries and manage relationships with suppliers

• Order Fulfillment – Ghana

• Oversee and manage the fulfillment process for orders within Ghana, ensuring accurate tracking and customer satisfaction.

Finance

• Assist with basic bookkeeping, invoicing, and managing petty cash.

Events

• Assist with event logistics, including managing reservations, payments, and front-of-house support during events.

Communications

• Update automated responses in WhatsApp Business.

• Plan and document meetings.

In the first month, you will...

Tools

• Familiarize yourself with Gmail, Google Drive, Shopify, WhatsApp Business, Trello

Communications

• Manage all customer service inquiries

• Manage petty cash, receipts, invoice

• Update automated responses in Whatsapp Business

By the third month, you will...

In addition to the above:

• Manage reservations and payments for dinners

• Manage front of house for dinners

Compensation & Benefits:

Compensation

• Based on experience from 3,000 GHS

• All statutory payments to GRA and SSNIT will be applied

● Benefits

• Midunu will pay the annual NHIS card renewal

• Leave: 15 days paid annual leave; 5 days paid sick days

• Holidays: Ghana official holidays, if no seasonal production is needed

• Chocolate tasting

Opportunity

• Learn how to build and grow a business from an award-winning chef/founder

• On the job development and training opportunities

Schedule

• 5 days a week, Monday – Friday

• With seasonal and occasional events resulting in late night closure and work on weekends, prior notice will be provided.

Location: (Accra) Tesano

Employment Type: (Full Time)

Salary Range: Attractive

Apply Here: https://www.jobberman.com.gh/listings/office-manager-wp8wpj