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Skillset Africa

Recovery Officer

Job Summary

The Recovery Officer is responsible for the collection of debts prior to legal recovery proceedings commencing, negotiating payments/payment arrangements, handling debtor enquiries and provides administrative assistance to the team.

  • Minimum Qualification : HND

  • Experience Level : Entry level

  • Experience Length : 2 years


Job Description/Requirements

Department: Credit

Reports Directly to: General Manager


Recovery officer is expected to:

  • Be responsible for direct collection of delinquent loans and paying recovered sums into the delinquent customer's account

  • Monitoring of repayments through the field officers and reconciling differences in clients repayment log books and on the server

  • Liaise with the credit officers to identify current and potential credit risks and develop suitable mitigation/prevention strategies

  • Renegotiating and reschedule of default loan repayment with default loan clients for effective payments upon client’s request.

  • Preparation and serving notice of default

  • Monitoring, extension and booking of notice of default in the collateral registry platform.

  • Preparation of daily, weekly and monthly recovery reports

  • To ensure efficient follow-up of severe cases of arrears of loans repayment

  • Prepare a plan to prevent and cope with credit risk and other related operational risks to ensure good quality loan portfolios.

  • Ensure monthly loan recovery work plan has been firmly designed and implemented

  • Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution

  • Conduct frequent and surprise visits to default clients and guarantors premises/work places.

  • Any other duties that may be assigned by the General Manager from time to time.


Tools and Equipment Handled

  • Uses calculator, company phones and computer


Materials Handled

  • Receipt books

  • Loan log books


Work Environment

  • Field and normal office environment


Hazards

  • Expose to cash shortages

  • Verbal and physical abuse


Positions Type/Expected Hours of Work

  • This is a full-time position. Standard days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.


Competencies

Educational

  • Minimum HND in accountancy, marketing, management & general administration


Other Competencies

  • Must understand and agree with WML Mission, Vision and core values.

  • Strong communication, interpersonal and leadership skills;

  • Must have excellent negotiation and problem solving skills, strong math skills

  • Familiarity with receipt and handling of cash

  • Must be very organized in order to handle multiple projects simultaneously;

  • Able to manage and lead staff

  • Demonstrate high level of ethical commitment and trustworthiness


Apply Here: https://www.jobberman.com.gh/listings/recovery-officer-6d4nvg

Location: Accra

Salary Range: Attractive

Employment Type: Full Time.

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