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Job Summary

Manage, train, plan, direct, and control all operations resources to ensure timely and efficient management of pickups and deliveries of shipments and internal operations.

• Minimum Qualification : HND

• Experience Level : Entry level

• Experience Length : 2 years

Job Description/Requirements

Swidel Ghana Limited is a fulfillment company headquartered in Accra. We provide logistics and courier support to businesses and individuals across Africa.

Responsibilities:

• Supervise dispatchers, customer service, coordinators & couriers to ensure that every shipment is picked up and delivered within time and in a hassle-free manner.

• Assign delivery to couriers according to schedules and route plans.

• Ensure that the process and employees are working smoothly and efficiently.

• Achieve KPI of delivery & pickup commitment.

• Supervise staff to ensure that safety best practices are followed while handling shipments.

• Train and develop industry best practices and SOPs for operations and customer service team members.

• Oversee billing processes, including operational activities through invoicing efforts, following up on vendors to ensure that all invoices are fully paid and on time.

• Business Development

• Attend markets or fairs to engage businesses and vendors

• Manage social media accounts

• Candidate must live around Achimota.

Salary Range: Highly competitive salary

NB: Kindly send your application to  ankrumahh@gmail.com

Location: Achimota 

Employment Type: Full Time