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Skillset Africa

Premium Administration Officer

COMPANY DESCRIPTION

Equity Health Insurance is a leading provider of comprehensive health insurance solutions committed to ensuring access to quality healthcare for all. By focusing on equity, accessibility, and innovation, we strive to empower individuals and families to manage their health and well-being effectively.



ROLE DESCRIPTION

The Premium Administration Officer is responsible for accurately managing premium collections, allocations, reconciliations, and reporting. The role ensures the integrity of premium-related transactions between clients, brokers, partners, and the company. This includes maintaining timely and accurate financial records in accordance with the National Health Insurance Authority (NHIA) compliance standards, and internal policies.



KEY RESPONSIBILITIES

· 1. Premium Collection and Allocation

  • Receive, record, and allocate premium payments from individuals, corporate clients, brokers, and third-party administrators.

  • Monitor payment schedules to ensure timely receipt of premiums.

  • Issue and manage premium invoices and receipts.

  • Flag and follow up on outstanding or overdue premiums.


2. Reconciliation and Reporting

  • Perform regular bank, client, and broker account reconciliations.

  • Generate and submit premium reports (monthly, quarterly, and annually).

  • Prepare aging reports on premiums receivable and advise on provisions for bad debts.

  • Support audit activities by providing relevant documentation and data.


3. Policy Administration Support

  • Liaise with Membership / Underwriting and policy servicing teams to ensure policy activation and renewal are tied to premium payment.

  • Assist in the review of group scheme premium accounts and census data.


4. Stakeholder Engagement

  • Serve as a point of contact for premium-related inquiries from clients, brokers, and internal departments.

  • Coordinate with banks and mobile money platforms to confirm premium transfers.

  • Engage with NHIA during inspections or reporting requirements.


5. Compliance and Controls

  • Ensure compliance with internal controls, regulatory standards, and anti-money laundering (AML) requirements related to premium handling.

  • Ensure data integrity and confidentiality of client and financial information.


JOB SPECIFICATION 


Required Qualifications and Experience:

  • Bachelor's degree in Accounting, Finance, Insurance, Business Administration, or related field.

  • 2–4 years of experience in premium administration, finance operations, or insurance billing—preferably in a health insurance company or broker firm.

  • Membership or progress in a professional qualification (e.g. ICA, ACCA, CII, GISI) is an advantage.

  • Familiarity with NHIA and NIC regulatory frameworks is preferred.


Key Competencies and Skills:

  • Strong numerical and analytical skills.

  • High attention to detail and accuracy.

  • Excellent proficiency in Microsoft Excel and accounting systems.

  • Knowledge of health insurance systems and products.

  • Strong communication and interpersonal skills.

  • Ability to work under pressure and manage multiple deadlines.

  • Integrity and confidentiality in handling financial and client data


Deadline for application is on Thursday 17th July, 2025.



Apply here: https://tinyurl.com/2n5skcvp

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