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Credit Relationship Officer
Job Summary
We are seeking a highly motivated and results-driven individual to join our team as a Credit Relationship Officer. The successful candidate will play a pivotal role in building strong client relationships and assisting clients in accessing credit facilities. This role requires excellent communication skills, strong organizational abilities, and a commitment to delivering outstanding customer service.
Minimum Qualification : HND
Experience Level : Entry level
Experience Length : 2 years
Job Description/Requirements
Job Responsibilities:
Client Engagement:
Conduct daily interactions with clients to understand their credit needs.
Provide professional advice and guidance on available credit options.
Build trust and maintain long-term relationships with clients.
Credit Facilitation:
Assist clients in completing the necessary documentation for securing credit facilities.
Ensure accurate and timely submission of applications to meet processing deadlines.
Follow up on applications and provide clients with updates on the approval process.
Customer Support:
Address client inquiries and resolve issues promptly and professionally.
Educate clients on the terms and conditions of their credit facilities.
Ensure customer satisfaction by maintaining a positive and professional demeanor.
Reporting and Record-Keeping:
Maintain detailed and accurate records of client interactions and transactions.
Prepare and submit periodic reports on client activities and credit performance.
Collaborate with team members to achieve departmental goals.
Job Requirements:
A minimum of HND/WASSCE certification.
Self-motivated, proactive, and results-oriented.
Strong team player with the ability to work collaboratively.
Excellent organizational and time management skills.
Exceptional communication and interpersonal skills.
Basic knowledge of credit processes and financial services is an advantage (training will be provided).
Additional Information:
Accommodation: Provided by the company.
Competitive remuneration and opportunities for career growth.
Application Process:
Kindly Note: If you are enthusiastic about building client relationships and helping people secure financial support, we encourage you to apply! Kindly send your CV to careerscyrus@gmail.com
Location: Accra
Employment Type: Full Time
Salary Range: Attractive.