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Job Summary

We are seeking a highly motivated and results-driven individual to join our team as a Credit Relationship Officer. The successful candidate will play a pivotal role in building strong client relationships and assisting clients in accessing credit facilities. This role requires excellent communication skills, strong organizational abilities, and a commitment to delivering outstanding customer service.

• Minimum Qualification : HND

• Experience Level : Entry level

• Experience Length : 2 years

Job Description/Requirements

Job Responsibilities:

Client Engagement:

• Conduct daily interactions with clients to understand their credit needs.

• Provide professional advice and guidance on available credit options.

• Build trust and maintain long-term relationships with clients.

Credit Facilitation:

• Assist clients in completing the necessary documentation for securing credit facilities.

• Ensure accurate and timely submission of applications to meet processing deadlines.

• Follow up on applications and provide clients with updates on the approval process.

Customer Support:

• Address client inquiries and resolve issues promptly and professionally.

• Educate clients on the terms and conditions of their credit facilities.

• Ensure customer satisfaction by maintaining a positive and professional demeanor.

Reporting and Record-Keeping:

• Maintain detailed and accurate records of client interactions and transactions.

• Prepare and submit periodic reports on client activities and credit performance.

• Collaborate with team members to achieve departmental goals.

Job Requirements:

• A minimum of HND/WASSCE certification.

• Self-motivated, proactive, and results-oriented.

• Strong team player with the ability to work collaboratively.

• Excellent organizational and time management skills.

• Exceptional communication and interpersonal skills.

• Basic knowledge of credit processes and financial services is an advantage (training will be provided).

Additional Information:

• Accommodation: Provided by the company.

• Competitive remuneration and opportunities for career growth.

Application Process:

Kindly Note: If you are enthusiastic about building client relationships and helping people secure financial support, we encourage you to apply! Kindly send your CV to careerscyrus@gmail.com

Location: Accra

Employment Type: Full Time

Salary Range: Attractive.