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About the job

As Account Manager, you will acquire new clients and close new MRR (Monthly Recurring Revenue). In this role, you will operate autonomously, closely collaborating with local Management, Marketing, and Operations teams, and with (as appropriate) HQ Marketing, Finance, and Legal, mobilizing resources in achieving its account acquisition and sales objectives. You will have authority and discretion to set and negotiate sales terms within the boundaries set by Management. Prospective and newly acquired accounts are primarily local; however, they can be substantial and high profile. Contact is maintained with all decision-makers up to the C-suite level.

Tasks

Specific Responsibilities

1. Sales

Develop and implement effective sales action plans to meet or exceed sales targets

Analyze market trends, customer needs, and competition to identify growth opportunities and adjust strategies accordingly

Achieve your MRR target

Oversee your entire sales process, from lead generation to deal closure, ensuring efficiency and effectiveness

2. Build relationships

Proactively create and build relationships with decision-makers up to the C-suite level at prospective and newly acquired customers, directly or through leads generated by local Marketing or partners

3. Scout for new opportunities

Actively use LinkedIn or other structured social media campaigns and traditional “cold calling”, and prepare for and attend appropriate local industry events to gain appointments, build relationships and increase awareness of PAIX’s value proposition

4. Negotiate and Close

Identify, qualify, pursue (design and propose), negotiate and profitably close net new business, in close collaboration with local

Conduct commercial and customer contract negotiations within own delegated authority and predefined ranges/guidelines

5. Ensure proper information maintenance in ZohoCRM

Maintain up-to-date and accurate information on all customer and sales activity in Zoho CRM.

Manage opportunities in compliance with Sales processes, policies, and performance standards. 

Establish and monitor sales pipelines, ensuring accurate forecasting and reporting

6. Ensure proper information maintenance in ZohoCRM 

Build and maintain strong relationships with key clients and strategic partners

Address customer inquiries, concerns, and escalations in a timely and professional manner

7. Support immediate post-sales activities as a primary customer contact

Direct, oversee, and support immediate post-sale activity to ensure continuity and satisfactory customer onboarding

8. Prepare and facilitate customer handover

Hand over the closed business to the Customer Implementation / Operations team

Requirements

• Bachelor’s degree in marketing, business, or the IT field

• 5+ years of experience in a consultative selling area

• Track record of deals within the banking/insurance sector

• Preferably in IT Services/data centre/telco/network environment

• A broad business network and contact database, especially in the financial industry

• Be able to bring your own pipeline of prospective customers

• Solid understanding of Microsoft Office applications

• Excellent teamwork skills

Desired Skills and Experience

• Account Management

• IT Services Sales

• Data Centers Sales

• Consultative Selling

• Marketing

• Sales and Marketing

• Financial Services Sales

• Sales Processes

• B2B Sales

• Cloud Solutions

• Cloud Services

Apply here: https://join.com/companies/prosupportservicesghcom/14835705-sales-account-manager?pid=e65242534431eadcb0c9